FreeScout
Email becomes an assigned team inbox with notes and collision warnings; the nicer modules open a wallet.
Technical Profile & Specs
verified 2026-08-10
- Cost
- $0 / forever (Open Source)
- License
- AGPL-3.0
- Hosting Model
- Self-host (your server)
- Platforms
- webself-hostedself-host, real ops
- Installation
- Upload the PHP application and run its Laravel web installer
- Operational Setup
- PHP and a web server, MySQL or MariaDB, cron, IMAP or SMTP or OAuth, backups and separately paid modules for several extras
- Where Your Data Lives
- Mailbox, ticket and contact data in MySQL or MariaDB; attachments in application storage
- The Catch / Trade-off
- Its rules, integrations, mobile experience and collaboration are less polished than Front's, and several useful modules are separately paid.
Replaces 4 paid apps
up to $112/mo ($1,344/yr) in subscriptions
FreeScout FAQ
Common questions
Is FreeScout free and open source?+
FreeScout is an open-source tool licensed under AGPL-3.0 that runs on self-host. Email becomes an assigned team inbox with notes and collision warnings; the nicer modules open a wallet.
What paid software does FreeScout replace?+
FreeScout serves as a free replacement for 4 paid SaaS applications: Front, Hiver, Missive, Zendesk, saving up to $112/month ($1,344/year) in subscription bills.
How do you install and set up FreeScout?+
Installation: Upload the PHP application and run its Laravel web installer. Setup notes: PHP and a web server, MySQL or MariaDB, cron, IMAP or SMTP or OAuth, backups and separately paid modules for several extras
What is the catch or trade-off with FreeScout?+
Its rules, integrations, mobile experience and collaboration are less polished than Front's, and several useful modules are separately paid.